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Client Service Charter

Client Service Charter

The Ministry of Lands and Natural Resources launched the Client Service Charter which is a ‘social pact’ between the Ministry and its esteemed clients. The Charter outlines the core services the Ministry offer and high-quality standards that the clients should receive and expect on a continuous basis. It is expected that this charter will be used as a tool for enhancing the interface between the Ministry and the clients for improved service delivery.

Click of this link to download a copy of MLNR Client Service Charter